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Everything written down
50 pages, in the 10 sections the manual keeps them in. This is the whole of it — there is no second, longer version behind a login.
Getting started5 pages
- What Bisbe isBisbe is your business written down, and then answered back to you.
- The seven doorsAsk — the manual.
- Finding your way aroundYour doors never move and never scroll away.
- Trying it without touching your own recordsThere is an invented company you can walk through.
- Putting Bisbe on your phoneBisbe is built for a phone first.
Asking5 pages
- Asking a questionType the question the way you would say it out loud.
- What an answer shows youEvery answer names the page it came from and when that page was last confirmed.
- When nothing is written downWhen nothing written down covers your question, you do not get a guess.
- Questions about your own orders and invoicesWhat is covered is a rule.
- Reading the manual yourselfYou can read the manual straight through instead of asking — it is grouped into sections.
Answering6 pages
- Who answers what the manual doesn’t coverOne firm, one answering side.
- Answering a questionAnswer in your own words.
- Turning an answer into a pageWhen an answer is worth keeping, it becomes a drafted page rather than going straight in.
- Releasing a changeDrafted changes wait in the Queue until you release them.
- Internal pages and customer-safe pagesEvery page is internal until somebody marks it customer-safe.
- Confirming a page is still rightEvery page carries the date somebody last said it was still right.
Waiting on you4 pages
- Everything waiting on you, in one listOne queue for the whole app, not one per door.
- The boardThree columns: waiting, in progress, done.
- What deliberately never becomes a jobA question the manual already answered never becomes a job.
- Nothing goes out on your behalfAnything the app drafts for you waits with its reasoning shown until you say yes.
Customers4 pages
- What’s behind CustomersCustomers is your customer book: the businesses you sell to, the people at them, your quotes and orders, your visits, your to-dos.
- Writing up a stopLogging a stop walks you through it: where you are, the context, what came of it, a summary, and your sign-off.
- Quotes, stock and what you can promiseAvailable and held are shown as two separate numbers.
- How an account is doingOpen the score and it comes apart into what it was worked out from, heaviest first, with the method said out loud.
Your team4 pages
- Your team’s channelsRooms is where your own team talks.
- Turning something said in a room into a real questionWhen a real question gets asked in a room, you can turn it into a proper question against the manual.
- Your manual as your team’s trainingEvery lesson is a page of your own manual that has been released.
- Who has read whatOn your firm’s own Bisbe, marking a lesson read is saved to your account — the mark follows you to any browser you sign in to, and the page you marked…
Your data6 pages
- Taking everything outYou can download your whole world as files, whenever you like, without asking anybody.
- Two downloads, and neither contains the otherYour manual and your customer records are two separate bodies of data, and they come out as two separate downloads.
- Loading a manual in from a fileTaking your manual out works today, and the same file can be loaded back in.
- Bringing your customer records in and outYour customer records come out as a file, and the same file loads back in with a count to check it by.
- Using Bisbe through your own assistantYou can connect your own assistant to Bisbe and have it look things up and draft for you.
- Connecting the systems you already runEvery door has a page in plain English saying what it holds, where that comes in, and what is not built.
Running your firm6 pages
- Where your firm’s settings liveSet up is a tab at the end of your own strip — last on the rail down the side of a desktop, and on a phone behind More whenever your strip is longer…
- Who holds a seatThe team screen lists the people at your firm who actually hold a seat, with how to reach them and whether they own the manual.
- Seats — what your firm is usingThe first line tells you what you need to know: how many seats are in use, and how many are free.
- What each person can openThis screen is a picture of the bar as your people see it.
- Your name, your logo, your colourYour firm’s name shows through the app today.
- What your firm has, and what’s happened to itYour record shows what your firm holds and everything that has happened to it.
When something’s wrong5 pages
- Getting help with BisbeAsk us at the Support door, inside the app you are already in.
- What we can and can’t see when you askYour firm’s records are your firm’s.
- Someone can’t get inFirst check the team screen: someone who has not been given a seat has nothing to sign into.
- What isn’t built yetThere is one list of what is not built, in plain English, with the reason on each item.
- Telling us something is wrong, an idea, or a questionYou never leave your own app to tell us something.
Your first ten minutes5 pages
- What you are looking atYou are looking at your own firm inside Bisbe.
- Your starter pages, and making them yoursOpen Ask and press Read.
- Answering what is waiting on youQueue is one list for the whole app: everything holding for your say-so, and nothing else.
- Who can ask you, and who cannot yetAnybody who holds a seat at your firm can ask, and whatever the manual does not cover reaches your Queue.
- What we are not promising you yetYour own assistant does not watch these doors.
Each page carries the date somebody last said it was still right. That is the same thing the app shows when it answers a question out of one of these pages, because it is the same page.