Turning an answer into a page
When an answer is worth keeping, it becomes a drafted page rather than going straight in.
The draft says what taught it — the conversation it came from is kept with it.
Nothing enters the manual because a machine decided it should. A person releases it.
Once it is released, the same question is answered from the page and stops reaching you.
Turning an answer into a page
More in Answering5 pages
- Who answers what the manual doesn’t coverOne firm, one answering side.
- Answering a questionAnswer in your own words.
- Releasing a changeDrafted changes wait in the Queue until you release them.
- Internal pages and customer-safe pagesEvery page is internal until somebody marks it customer-safe.
- Confirming a page is still rightEvery page carries the date somebody last said it was still right.
Not what you were after?
Every page we have written down is in one list. If your question is not in any of them, email us at hello@bisbe.xyz — a person reads it and a person answers.