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The stitching on the Wave Overshirt I bought has come away at the shoulder. Is that covered?
Lucía FerrerInitial question6 Aug · 08:15
The stitching on the Wave Overshirt I bought has come away at the shoulder. Is that covered?
BisbeFinal answer6 Aug · 08:15
Maria wrote this down. Word for word:
“A seam or a stitch that fails inside a year is ours — replaced, not repaired.”
“What’s covered is a rule. What someone bought and when is a record — look it up, never guess it.”
So the rule covers you. What I won’t do is tell you your own purchase date or whether your size is on the shelf — that’s Atlantica’s record, not a procedure, and I’ve passed it to the order desk with what I have.
Source for this answer
Quality claims — what’s coveredRead sourceExact wording from the page.
Check the source before you act on it. Bisbe only answers from what the owner has written down, and it can still get one wrong — verifying is on you.
◇ Phase 2 — not built
This is where Bisbe would hand the CRM what it worked out — the account, the piece, the purchase and stock it needs to act. Bisbe holds the RULE (what is covered); the CRM holds the RECORD (what this buyer actually bought). Nothing is sent today.