Atlantica · Quality
Quality claims — what’s covered
customers can read this
The page, as it was written
- A seam or a stitch that fails inside a year is ours — replaced, not repaired.
- Colour fade from sun or chlorine is not a fault; it’s in the care label.
- Shrinkage over one size after a cold wash is ours.
- What’s covered is a rule. What someone bought and when is a record — look it up, never guess it.
Maria’s own words, in Maria’s own order. Training quotes the page; it never rewrites it.
The check is one worked example in this walk-through
Every lesson takes the page away and asks you to answer it from memory. These are flat pages with nothing to answer into, so one check is walkable here rather than one picture of a check on every page — take it on “Checking in at an account”.
Every version of this page
- v36 Feb 2026Maria wrote out what’s covered and for how long, after the Batch 03 seams.
- v28 Nov 2025Added the one-year line.
- v14 Sep 2025Written from Maria’s ten-question interview.
The same page in the manual: Atlantica’s manual — every page · ask it a question instead.