The stitching on the Wave Overshirt I bought has come away at the shoulder. Is that covered?
Answered from the manualLucía Ferrer asked Aug 6, 04:15 AM
Lucía FerrerAug 6, 04:15 AM
The stitching on the Wave Overshirt I bought has come away at the shoulder. Is that covered?
BisbeAug 6, 04:15 AM
Maria wrote this down. Word for word: “A seam or a stitch that fails inside a year is ours — replaced, not repaired.” “What’s covered is a rule. What someone bought and when is a record — look it up, never guess it.” So the rule covers you. What I won’t do is tell you your own purchase date or whether your size is on the shelf — that’s Atlantica’s record, not a procedure, and I’ve passed it to the order desk with what I have.
- Quality claims — what’s coveredv3confirmed 2026-02-06
Answer Lucía Ferrer
Answer once, here. Everything stays in this conversation, and the answer can then be written into the manual so nobody asks it twice.