Training

Atlantica · Orders

Reorders that come in by text

v2 · nobody has confirmed this since 27 Jan 2026 · 4 lines · for Field reps, Order desk

internal only

The page, as it was written

  1. A text is a request, not an order. It gets raised as a draft like anything else.
  2. Read the sizes back to them before you raise it.
  3. If they say “same as last time”, say what last time was in the reply.
  4. Never take a reorder from anyone but the named buyer.

Maria’s own words, in Maria’s own order. Training quotes the page; it never rewrites it.

The check is one worked example in this walk-through

Every lesson takes the page away and asks you to answer it from memory. These are flat pages with nothing to answer into, so one check is walkable here rather than one picture of a check on every page — take it on “Checking in at an account”.

Every version of this page

  1. v227 Jan 2026Maria added reading the sizes back.
  2. v14 Sep 2025Written from Maria’s ten-question interview.

The same page in the manual: Atlantica’s manual — every page · ask it a question instead.