Atlantica · Getting hold of us
Getting hold of a person
customers can read this
The page, as it was written
- The order desk is open eight to five, island time, Monday to Friday. Anything after five is answered first thing.
- Have the account name or the order number with you. For a fault, have the lot ticket and the photographs.
- Bisbe answers what Maria has written down and hands everything else to a person the same day — and you can see that it has.
- A day and a time for a visit is Maria's diary. Nobody else here will promise you one.
Maria’s own words, in Maria’s own order. Training quotes the page; it never rewrites it.
The check is one worked example in this walk-through
Every lesson takes the page away and asks you to answer it from memory. These are flat pages with nothing to answer into, so one check is walkable here rather than one picture of a check on every page — take it on “Checking in at an account”.
Every version of this page
- v216 Jul 2026Maria added what to have ready, after too many calls that had to be made twice.
- v111 Feb 2026Written so nobody has to work out how to reach us.
The same page in the manual: Atlantica’s manual — every page · ask it a question instead.