The firm · screen six

One queue, grouped by the door they came through

Everything anyone sends from any portal lands here, carrying which door it came through. One place to look, and the grouping does the sorting nobody wants to do by hand.

Invented: Atlantica, Marisol’s Beachwear and Hacienda Textiles are made up, and so is everyone in them.

Atlantica Queue

Stockists

2 waiting Portal Business customers Answered by Maria Reyes

Marisol Vega · Marisol’s Beachwear Claim 219 — dye-lot fault on order 3318. Decision due 15 August. Open

Ana Duarte · Marisol’s Beachwear “Is the linen restocking before September?” — not covered by the manual. ◎ Waiting

Suppliers

1 waiting Portal Businesses you buy from Answered by the buying desk

Ravi Patel · Hacienda Textiles Confirmed PO 4471 shipped — 400m cotton jersey, due 19 August. Open

Retail customers

nothing yet Portal Members of the public

This portal has not been opened

Its onboarding was never written, so nobody has been let in and nothing can arrive. The group is shown rather than hidden, because an empty group is a fact and a missing group is a mystery. Finish it.

Why grouped and not just tagged

A supplier confirming a shipment and a stockist filing a claim are different work for different people — stockists go to Maria Reyes, who keeps those accounts; supplier messages go to the buying desk. Who answers is one of the settings chosen when the portal was created. One queue keeps it findable; the grouping keeps it answerable.