The firm · screen two

Who is this door for?

This is the screen the whole architecture turns on. The kind is chosen once, here, at creation — and everything downstream follows from it without anybody building a second product.

Invented: Atlantica, Marisol’s Beachwear and Hacienda Textiles are made up, and so is everyone in them.

Atlantica Portals · New
 Your portals

Who is this portal for?

Pick the kind of person who will come through it. You are choosing what they can see and do — so each one says that before you choose, not after.

Business customersChosen Shops and businesses that buy from you. This is the one Atlantica already runs for its stockists. They hang offa customer account They get in byinvitation to the address on that account They seetheir orders, at their prices They canplace an order · ask a question Their rows aretheir account’s rows, and no other account’s Answered bythe rep who keeps that account — Maria Reyes Members of the public People who bought your product and have no account with you. Nothing to invite from — they let themselves in. They hang offno record at all, until they make one They get in byregistering the thing they bought They seewhat is covered, and until when They canfile a claim · ask a question Their rows aretheir own only Businesses you buy from Suppliers. The same machine pointed the other way down the trade. They hang offa supplier record They get in byinvitation to the address on that record They seewhat you have ordered, and when it is due They canconfirm a shipment · flag a delay Their rows aretheir supplier’s rows Your own people Staff who need one narrow slice and nothing else — a warehouse, a workshop, a van. They hang offa person on your team They get in bybeing added by an admin They seethe jobs assigned to them They canupdate a job Their rows aretheir own only A team who answer people Customer service. A queue rather than a record — the one shape that is a team’s, not a person’s. They hang offa named team They get in bybeing added by an admin They seethe queue for that team They cananswer · hand on · close Their rows aretheir team’s queue
Five is a floor, not a ceiling

A contractor, a reseller, a franchise, someone acting on a customer’s behalf — each is the same five settings in a different arrangement. If a sixth kind ever needs new code, the parameters were wrong.