Set up · seen by somebody who is not the owner
Somebody forwards a link to a Set up screen and a dispatcher opens it. The un-entitled view is a designed screen, not an error: it names the person to ask and offers to ask them.
Setting up the team, the doors and how this looks is done by whoever owns the account. That's Maria Reyes.
Ask Maria Back to AskThere is no Set up line in Dana's account menu at all. She only reached this because somebody sent her the link — so the screen explains itself rather than accusing her of anything.
"You do not have permission" is where a screen stops. This one keeps going: it says whose job it is, gives a way to reach her, and offers the way back to the work she was doing. Nobody is left holding a dead end with nothing to do next.