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Client portals — a look inside A drawing. Nobody in it is real. B7 of 41 Not built

You’re walking asMaria Reyes, who runs AtlanticaSetting up a portal

Act B · The firm

Choosing who a portal is for

Choosing who a portal is for, with what they will see and do said before you pick

AtlanticaSet up · Portals · New

Who is this portal for?

The kind is chosen once, here. Everything downstream follows from it, and nobody builds a second product. Each one says what those people will see and do before you pick it, not after.

People who buy from youChosenwho they are to youThey buy from youwhat record they hang offA customer accounthow they get inInvited to the address on the accountwhat they seeTheir orders, their coverage, their claimswhat they can doAsk · file a claimwhose rows are theirsTheir account’s rows onlywho answers themThe account’s rephow many per recordSeveral buyers on one accountPeople you buy fromwho they are to youYou buy from themwhat record they hang offA supplier recordhow they get inInvited to the address on the supplier recordwhat they seeYour purchase orders and the dates they are duewhat they can doAsk · confirm a shipmentwhose rows are theirsTheir supplier’s rows onlywho answers themThe buying deskhow many per recordSeveral people on one supplierPeople who work for youwho they are to youThey work herewhat record they hang offA person on your teamhow they get inAdded by the owner from your own peoplewhat they seeThe jobs assigned to themwhat they can doAsk · update a jobwhose rows are theirsTheir own rows onlywho answers themThe ownerhow many per recordOne person, one recordA team herewho they are to youThey work here, on a named teamwhat record they hang offA named teamhow they get inAdded by the owner from your own peoplewhat they seeThe team’s queuewhat they can doAsk · answer · pass it onwhose rows are theirsTheir team’s queue onlywho answers themThe ownerhow many per recordSeveral people on one teamMembers of the publicwho they are to youThey bought something from youwhat record they hang offNothing to point at — There is no record holding their address, because there is no record.how they get inNothing to point at — They let themselves in. That is a second way in, not this one.what they seeWhat is covered on the thing they bought, and until whenwhat they can doAsk · file a claimwhose rows are theirsTheir own registrations onlywho answers themThe service teamhow many per recordOne person, one registration
See all eight side by side
The eight things a kind decides, across the five kinds
The fillBuys from youYou buy from themWorks for youA team hereThe public
who they are to youThey buy from youYou buy from themThey work hereThey work here, on a named teamThey bought something from you
what record they hang offA customer accountA supplier recordA person on your teamA named teamDoes not fill. There is no record holding their address, because there is no record.
how they get inInvited to the address on the accountInvited to the address on the supplier recordAdded by the owner from your own peopleAdded by the owner from your own peopleDoes not fill. They let themselves in. That is a second way in, not this one.
what they seeTheir orders, their coverage, their claimsYour purchase orders and the dates they are dueThe jobs assigned to themThe team’s queueWhat is covered on the thing they bought, and until when
what they can doAsk · file a claimAsk · confirm a shipmentAsk · update a jobAsk · answer · pass it onAsk · file a claim
whose rows are theirsTheir account’s rows onlyTheir supplier’s rows onlyTheir own rows onlyTheir team’s queue onlyTheir own registrations only
who answers themThe account’s repThe buying deskThe ownerThe ownerThe service team
how many per recordSeveral buyers on one accountSeveral people on one supplierOne person, one recordSeveral people on one teamOne person, one registration
What to notice in this drawing
Five is a floor, not a ceilingA sixth kind should cost words, not a build

A contractor doing field work, a reseller selling onward, a franchise trading under you, someone acting for a customer — each is the same eight answers in a different arrangement. If a sixth kind ever needs new code, the eight above were the wrong eight. That is the claim this whole walk exists to test.