You’re walking asMaria Reyes, who runs AtlanticaSetting up a portal
Act B · The firm
Choosing who a portal is for
Choosing who a portal is for, with what they will see and do said before you pick
AtlanticaSet up · Portals · New
Who is this portal for?
The kind is chosen once, here. Everything downstream follows from it, and nobody builds a second product. Each one says what those people will see and do before you pick it, not after.
People who buy from youChosenwho they are to youThey buy from youwhat record they hang offA customer accounthow they get inInvited to the address on the accountwhat they seeTheir orders, their coverage, their claimswhat they can doAsk · file a claimwhose rows are theirsTheir account’s rows onlywho answers themThe account’s rephow many per recordSeveral buyers on one accountPeople you buy fromwho they are to youYou buy from themwhat record they hang offA supplier recordhow they get inInvited to the address on the supplier recordwhat they seeYour purchase orders and the dates they are duewhat they can doAsk · confirm a shipmentwhose rows are theirsTheir supplier’s rows onlywho answers themThe buying deskhow many per recordSeveral people on one supplierPeople who work for youwho they are to youThey work herewhat record they hang offA person on your teamhow they get inAdded by the owner from your own peoplewhat they seeThe jobs assigned to themwhat they can doAsk · update a jobwhose rows are theirsTheir own rows onlywho answers themThe ownerhow many per recordOne person, one recordA team herewho they are to youThey work here, on a named teamwhat record they hang offA named teamhow they get inAdded by the owner from your own peoplewhat they seeThe team’s queuewhat they can doAsk · answer · pass it onwhose rows are theirsTheir team’s queue onlywho answers themThe ownerhow many per recordSeveral people on one teamMembers of the publicwho they are to youThey bought something from youwhat record they hang offNothing to point at — There is no record holding their address, because there is no record.how they get inNothing to point at — They let themselves in. That is a second way in, not this one.what they seeWhat is covered on the thing they bought, and until whenwhat they can doAsk · file a claimwhose rows are theirsTheir own registrations onlywho answers themThe service teamhow many per recordOne person, one registration
See all eight side by side
| The fill | Buys from you | You buy from them | Works for you | A team here | The public |
|---|---|---|---|---|---|
| who they are to you | They buy from you | You buy from them | They work here | They work here, on a named team | They bought something from you |
| what record they hang off | A customer account | A supplier record | A person on your team | A named team | Does not fill. There is no record holding their address, because there is no record. |
| how they get in | Invited to the address on the account | Invited to the address on the supplier record | Added by the owner from your own people | Added by the owner from your own people | Does not fill. They let themselves in. That is a second way in, not this one. |
| what they see | Their orders, their coverage, their claims | Your purchase orders and the dates they are due | The jobs assigned to them | The team’s queue | What is covered on the thing they bought, and until when |
| what they can do | Ask · file a claim | Ask · confirm a shipment | Ask · update a job | Ask · answer · pass it on | Ask · file a claim |
| whose rows are theirs | Their account’s rows only | Their supplier’s rows only | Their own rows only | Their team’s queue only | Their own registrations only |
| who answers them | The account’s rep | The buying desk | The owner | The owner | The service team |
| how many per record | Several buyers on one account | Several people on one supplier | One person, one record | Several people on one team | One person, one registration |
What to notice in this drawing
Five is a floor, not a ceilingA sixth kind should cost words, not a build
A contractor doing field work, a reseller selling onward, a franchise trading under you, someone acting for a customer — each is the same eight answers in a different arrangement. If a sixth kind ever needs new code, the eight above were the wrong eight. That is the claim this whole walk exists to test.